Privacy Policy
Last updated: November 11, 2026
This policy explains what personal information ArbitrageAgency ("we", "us") collects, how we use it, and the choices you have. We run advertising and lead follow-up for local home service businesses ("our clients").
Information we collect
- Information you submit on a lead form run for one of our clients, for example on Facebook or Instagram: your name, phone number, email address, ZIP code or address, the service you need, and whether you agreed to be contacted by text.
- Messages you send us by text or email, and the times you were contacted.
- Appointment details such as the date, time and address of a quote visit you book.
How we use it
- To reply to your request on our client's behalf, answer your questions and schedule a quote visit.
- To send you text messages you agreed to receive (see Text message terms).
- To pass your request and appointment to the business you asked for a quote.
- To keep records of consent and opt-out requests, and to honor them.
- To report results to our clients in summary form.
Text messaging and your mobile number
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except the service providers that deliver our messages (such as our text messaging provider) and as required by law.
The business you asked for a quote receives your request details so they can do the work. We do not sell your personal information, and we do not share it with other businesses for their own marketing.
Automated messages
Some messages are written by an automated assistant that works for our client. It will tell you it is an assistant if you ask, and you can ask to speak with a person at any time.
Opting out
Reply STOP to any text to stop all texts from us, for every business we work with. You can also email us to be removed. We keep a record of your opt-out so we don't contact you again.
How long we keep it
We keep lead and appointment records while we work with the business you contacted and as needed for our legal obligations. Opt-out records are kept so the opt-out keeps working.
Security
Your information is stored in systems we control, with access limited to our team. No method of storage or transfer is perfectly secure, but we take reasonable steps to protect it.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Your choices and contact
To ask what we hold about you, to correct it, or to have it deleted, email arbitrageagencyfirm@gmail.com.
Changes
We may update this policy. The date at the top shows when it last changed.